Page 49 - KWAP_AR2022

foR betteR vAlue deliveRy Annual Report 2022 47

FOR OUR EMPLOYEES

LEARNING AND DEVELOPMENT

Training
The realisation regarding the urgency to future-proof the workforce
has led to the implementation of multiple learning infrastructures.
The learning options offered range from public programmes,
conferences, seminars, in-house training programmes, departmental
knowledge sharing and the Learning Zone, KWAP’s Learning
Management System (LMS). The learning offerings are mapped
out into a comprehensive yearly training plan, announced to all
employees during each first quarter of the year. Some programmes
also involve the element of “play”, which tapped into gamified
learning methodology. This ensures that learning is always at its
peak as learners are fully engaged and having fun.

Outcome
i. In 2022, all departments met the required learning days target;

ii. 65 in-house programmes comprising of virtual and on-site programmes were organised, 402 paid public programmes
were arranged in meeting the employees’ technical and leadership requirements; and
iii. All in all, the average learning days across KWAP for 2022 was higher than in 2021 at 11.2 days compared to 10.7 days.

The Learning Zone, KWAP’s Learning Management System (LMS)
In response to the continued demand for digital learning, KWAP
established the LMS, which aims to complement the conventional
training offerings as well as to serve as a platform that promotes
flexibility in learning where employees can continuously acquire
knowledge and skills without place and time constraints. LMS
currently provides up to 60,000 training courses for users to
continuously learn via the LMS web.

Outcome
i. Notably self-directed learning can be a challenge to many. Therefore in 2022, we introduced a new approach whereby
learning champions have been assigned from each department, to take charge of their department’s learning journey.
Together with the involvement of the Head of Department, the learning champions not only identified core courses on
the Learning Zone deemed essential and relevant, but they also had to craft out the journey and check on the progress
of each team member. The campaign was competition based, in which the completion rate was reported monthly. The
aim of the campaign was to help learners transition to self-directed learning until it becomes habitual to all;

ii. As a result of this campaign, two learning cycles on the LMS were introduced in 2022, anchored by 56 learning
champions, which led to the creation of 28 learning journeys; and
iii. In comparison to 2021, 4,060 modules were completed as compared to 6,115 modules completed in 2022.