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MessAge fRoM the Chief exeCutive offiCeR  Annual Report 2022  13









         A greater alignment in strategic communications was   GROWING AND NURTURING OUR PEOPLE
         initiated via a branding workshop held during the year with
         KWAP Board and Investment Panel members. Following   People development is a core priority of TERAS 5. We focus
         the direction agreed upon, social media campaigns   on cultivating an agile and future-ready talent pool that is
         were launched to provide the latest update  and related   innovative, motivated, proactive and customer-centric.
         educational content towards driving public awareness on   At every level, our employees are being empowered via a
         pension-related topics.                            robust risk culture with clear accountability.

         Alongside the campaigns, eight media initiatives were   A point of pride in 2022 has been our growing pool of
         completed during the year through key announcements,   talents. In 2022, KWAP had hired 216 new employees ,
                                                                                                          1
         press conferences, media interviews and speaking   strengthening the team to 702. Meanwhile, our attrition
         engagements.                                       rate for 2022 reduced significantly to 4.7% in comparison
                                                            to 8.0% in 2021, which reflects improvements in creating
         We took the opportunity to open up KWAP’s information   loyalty and building a more motivated workforce through
         booth whenever KWAP participated in events organised
         by Ministries and agencies. As a result, more than 2,500   employee engagements.
         visitors, including pensioners, future pensioners, pension   New entrants during the year included candidates for the
         derivatives  recipients  and  public,  had  visited  KWAP’s   roles  of  Chief  Investment  Officer  (CIO),  Chief  Financial
         booth at these events.
                                                            Officer (CFO) and Chief Digital Officer (CDO) to strengthen
         In  terms  of  other  efforts  made,  seven  JPA  Engagement   KWAP’S TERAS 5 execution.
         Programmes were conducted all over Peninsular Malaysia   KWAP employees are also given the opportunity and
         with participation from over 2,200 pensioners and future   strongly encouraged to further their studies through
         retirees. Going further to impact the lives of pensioners   enrollment in KWAP’s Education Assistance Scheme (EAS).
         in need, KWAP along with JPA had visited 16 pensioners
         suffering from chronic diseases, including purchasing their   Many employees have flourished and expanded their skills
         necessities and medical equipment.                 under EAS. In 2022, a total of eight employees completed
                                                            their studies successfully, and another 17 employees are
         KWAP also actively participated in the national    currently actively pursuing professional and tertiary-level
         MySTEP and JaminKerja initiative that were introduced   programmes  ranging from CFA, CRMA,  PKMC, ACCA,
         by the Ministry of Finance (MOF) under Budget 2022.   BSC, MSC and PHD, provided under the EAS programme.
         The programme was created to address unemployment,
         enhance employability and stimulate domestic economic   TERAS  5  will  enhance  resource  planning,  focusing  on
         recovery by offering contract employment opportunities   the  development  of  capabilities and  skills.  KWAP  looks
         across all economic sectors. We successfully assisted   to navigate the expectations of the new generation of
         in this government initiative by placing 1,019 MySTEP   employees entering the workforce through the introduction
         participants within KWAP and with our strategic     of culture management which touches on various aspects
         partners.                                          including the adoption of digital platforms.
         Furthermore, in an effort to govern and guide KWAP   GOING DIGITAL TOWARDS SUSTAINABLE
         and its subsidiaries on the implementation of CSR   GROWTH
         initiatives, sponsorships, and donations, the CSR Policy
         was established and approved by the Board. The Policy   Digitalisation is now a primary thrust as KWAP looks to
         forms part of the requirement under the CIP issued by the   become a digital savvy organisation. During the year,
         Malaysia Integrity Institute.                      KWAP’s  Infrastructure  Technology  team  completed  the
                                                            upgrade of several information technology infrastructure and
                                                            hardware equipments last year. Behind all our networks, a
          1   Including KWAP Young Talent and MyStep employees within the Group.
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