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ENRICHING PERFORMANCE AND COMMITMENTS ENRICHING ACCOUNTABILITY AND INTEGRITY ENRICHING RESILIENCE AND SUSTAINABLE GROWTH OTHER INFORMATION
S3 Pension Community
The pension community includes Area of concern/interest: Method of Engagement:
pension recipients and the Congress • Timely and accurate • Website and social media
of Unions of Employees in the Public administration of pension • Call centre
and Civil Services (CUEPACS) that payments • MyPesara App
represents the interests of pension • Communication and support for • Corporate social events
beneficiaries. pension recipients and outreach programmes
• Customer experience
• Value-added offerings i.e.
education on retirement planning
and financial literacy
• Trust and confidence in the
pension fund’s management and
governance
S4 Investment Community
The investment community Areas of Interest/Concerns Method of Engagement:
encompasses various entities involved • Investment belief, strategy and • Meetings
in financial markets and investment performance • Dialogues and
activities related to the Fund such as • Corporate governance and conferences
external fund managers, custodians, engagement • Working groups
investee companies, stock exchange • Sustainable and responsible • ESG conferences
and institutional investors. investing policies
S5 Local Community
The local community may be affected Areas of Interest/Concerns Method of Engagement:
by the Fund’s investment activities, • Sustainable and responsible • Published reports
corporate social responsibility investing • Website and social media
initiatives and may provide input on • Social impact and welfare of the
community-related issues. rakyat
• Transparency and accountability
in fund management
• Financial performance and
stability of the Fund
S6 Employees
Indispensable assets vital for Areas of Interest/Concerns Method of Engagement:
executing the Fund’s strategies • Workplace environment, culture, • Employees engagement
and to achieve its vision as well as arrangement and work-life programme
mandate. balance • Corporate activities and
• Corporate values, governance trainings
and integrity • Quarterly town hall
• Compensation, benefits, career meetings
development and advancement
• Recognition and appreciation
• Diversity, equity and inclusion
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