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ENRICHING tHE FUtURE  ENRICHING NAtIoNAL PRoGRESS  ENRICHING STAKEHOLDER VALUE   ENRICHING SUStAINABLE IMPACt



          OuR StRAtEGY (CONtINuED)




         With the Wave 1 (gearing Up) of TERAS 5 approaching the end, we have commenced Wave 2 (Scaling Up) of the programme.
         As at 31 December 2023, TERAS 5 had completed 85% of the planned initiatives well ahead of schedule. This progress
         lays a solid foundation for KWAP to pursue crucial strategies in achieving Vision 2025. For each of the five key focus areas
         mentioned earlier, we have implemented the following strategic initiatives:


                          New Investment Paradigm and Investment Diversification Growth Initiatives

              Related         2023       Construct a diversified portfolio curated towards growth-oriented assets, focusing
             Capital         Strategic   on higher returns and more efficient utilisation of risk appetite.
                             Focus
                                         •   Establish a Dana Perintis for Impact Investing.
              FC             01   03     •   Diversify portfolio with higher allocation to private market portfolios.
                                         •   Maximise risk tolerance limit to enhance expected returns from the investment
                                            portfolios.


                                    Implementation of Customer Experience Framework

              Related         2023       Strengthen  customer relations  via enhancement  of customer communication
             Capital         Strategic   channel and engagement.
                             Focus
             SRC             01   02




                                       Implementation of Brand Strategy Roadmap

              Related         2023       Execute a structured Public Relation Media Programme for 2023.
             Capital         Strategic   •   Organise a series of major engagement events, physical and virtually, to
                             Focus
                                            targeted stakeholders to enhance KWAP’s brand value and increase influence.
              IC             02



                                      Implementation of thought Leader Framework

              Related         2023       Establish methodologies and approach for Thought Leader content creation.
             Capital         Strategic   Release of Thought Leader publications in collaboration with domestic or global
                             Focus
                                         institutions within the pension, ageing and/or social security industry.
              IC             05

                                                        CAPItALS
               Financial       Intellectual    Manufactured    Human           Social & Relationship   Natural
            FC  Capital     IC  Capital     MC  Capital     HC  Capital    SRC  Capital    NC  Capital




          26  KUMPULAN WANG PERSARAAN (DIPERBADANKAN)  i  INtEGRAtED REPoRt 2023
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