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82 KUMPULAN WANG PERSARAAN (DIPERBADANKAN) FoR BEttER PERFoRMANcE
ENTERPRISE REVIEW
CONTRIBUTION MANAGEMENT
There was an increase in employer contribution collection
Number of Employers by Category from RM1.34 billion in 2021 to RM1.37 billion in 2022,
with a compliance rate of 98%.
The year’s key focus was to achieve a fast and effective
250 compliance programme with employers, contributing to
197 195 the improved compliance rate of registered employers.
200 193 The introduction of a Self-Compliance Checklist has
151 151 151 also helped KWAP in ensuring effective compliance from
150 138 139 143 employers. A total of 24 checklists have been distributed
with score of 83.3% received on the effectiveness of the
100 programme.
50 A series of engagement programmes were conducted
throughout the year in ensuring compliance and to create
0
2020 2021 2022 awareness in relation to Statutory and Local Authorities
• Statutory Bodies • Local Authorities • Agencies Pension Act 1980 (Act 239) and related service circulars.
A total of 31 compliance visits were held with employers
Total employers registered with KWAP have been generally consisting of 12 statutory bodies, nine local authorities,
consistent for the last three years with 487 in year 2022, 485 and 10 agencies. In addition, 11 engagement sessions
in year 2021 and 486 in year 2020. have been conducted with various Ministries, State
Secretary Offices, Appointing Authorities and new
secondment agencies.
Number of Employees by Category
Eight VIWEP workshops were conducted in 2022 with
total participation of 155 employers and 358 participants,
131,444 131,042 130,362 to provide training and guidance to employers on various
contribution areas and to close the operational gaps
140,000
among employers and KWAP. The programme scored
120,000 an average session effectiveness of 88%. Seven were
100,000 conducted virtually while one was a hybrid session
80,000 47,084 conducted simultaneously via both physical and virtual
platforms at KWAP’s KL Office.
60,000 46,996 46,272
40,000 Further improvement in terms of data management, data
20,000 269 347 279 governance and contribution system mainly regarding
ICMS, has been KWAP’s focus point throughout the
0 year with the objective of gaining higher efficiency of
2020 2021 2022 contribution collection and better monitoring by KWAP.
• Statutory Bodies • Local Authorities • Agencies Data cleansing, data reconciliation and data mapping
activities in ICMS has been successfully conducted with
A 1.2% reduction in total registered employees was a success rate of 94.14% for data cleansing and 100%
recorded in 2022, with employees numbering 176,913 for both data reconciliation and data mapping. Among
as compared to 178,385 in 2021. The reduction in total challenges that KWAP faces in achieving the objective is
employees generally reflect retirement, deaths and on the adequate resources needed such as special skills
reduction in new registrations. staff and tight timeline.
Most of the Key Performance Indicators (KPIs) were Moving forward, KWAP is focused on continuous
conducted internally with only one initiative Virtual improvements in managing contribution. Towards this
Interaction With Employers Programmes (VIWEP), end, planned initiatives such as the introduction of a
incurring a cost of RM1,440. Though confronted by the contribution management micro-organisation structure
challenges of resource constraints such as a shortage and the development of a new contribution system are
of staff and time, as well as lack of engagement from proposed to be implemented in the near future.
stakeholders, good progress was made on all KPIs.