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FoR betteR PeRFoRmAnce  Annual Report 2022  79









          APPLICATION USERS AS AT 31 DECEMBER 2022

           MyPesara Application Users Since 2017


           291,863                               4.58/5             2.75%                        3.66%

           Total Downloads                       Rating             4.69%

           >100% YoY                        5,350                 9.54%                          79.36%
           growth on MyPesara                                                    2,605
           App download                     Feedback                              Reviews
                 79%                        1,205

                 Android                    Appointments Made via
                 Users                      MyPesara App
                                                                           •  Excellent  •  Bad
                 19%                                                       •  Very Good  •  Very Bad
                 iOS Users                                                 •  Good

           MyPesara Application Dashboard                         MyPesara Application Pensioner Users



                     Registered Users       79%                   105,902 Users            Primary Users
                       105,902              Pensioners            Gender                   61-65
             120                                                                           Years Old
             100                            21%                          59% Male
                                            Non-Pensioners
             80
                                            134,307                      41% Female
             60
                                  28,405    Total Registered       MyPesara Application Non-Pensioner Users
             40                             Users
             20                                                   New Users on MyPesara Application

              0                                                   28,405 Users
                   Pensioners  Non-Pensioners                     Gender
                      Type of User

                                                                         63% Male


                                                                         37% Female
   76   77   78   79   80   81   82   83   84   85   86