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ENRICHING PERFORMANCE AND COMMITMENTS ENRICHING ACCOUNTABILITY AND INTEGRITY ENRICHING RESILIENCE AND SUSTAINABLE GROWTH OTHER INFORMATION

MyPESARA MOBILE APPLICAtION

Online engagement Benefit
programme programmes

Key features
Appointment of MyPesara Updating
booking information
Application

Digital retirement card Career
– eKad Pesara opportunity

In an effort to reinvent the retirement experience for Today, the MyPesara app has evolved into a crucial
the digital age, we have launched the MyPesara mobile touchpoint for KWAP, providing payment-related
application (MyPesara app) in 2017. The MyPesara app information and key announcements. We are committed
provides quick access to pension-related information to continuously enhancing our MyPesara application to
and serves as a platform for pensioners and their family improve pensioners’ retirement experience in line with our
members to stay informed about the latest announcements tagline as Your Retirement Companion.
and activities for retirement. In addition, the application
serves as the centre for information related to pension
benefits, health tips, financial tips, senior rehiring
opportunities and other social wellness guides.
MyPesara Mobile Application Snapshots
Total No. of Downloads Total Registered
379,693 Pensioners 2018 65,151
as at 31 December 2023 131,906
2019 71,065
Total No. of Active Users Total Registered
168,436 Non-Pensioners 2020 20,757
as at 31 December 2023 36,530
Year
2021 14,595
Application Ratings
Total Appointments 4.56/5 120,295
made via Application 2022
as at 31 December 2023 Feedbacks
1,328 Submission 2023 87,830
5,350

0 20,000 40,000 60,000 80,000 100,000 120,000 140,000
Number of downloads

79