KWAP is Malaysia's largest public services pension fund.

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Assuring Our Future

Dana Yang Berkat

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Usia tua sesantainya angin nyaman yang sihat, renyai hayat anugerah Tuhan yang teramat nikmat.

Kini kita maruahi lagi sejarah kebajikan, Menyemainya dengan benih jerih perih pendapatan agar usia tua akan waras terpelihara: damai di tangan, nikmat di hati dan indah di mata.

Dan tarikh lahirnya badan dana yang amat bertuah - Mac – kini bulan yang molek, cahaya manis sejarah; dengan wang dirancang untuk ranum ke usia sarat peluh jujur rezeki subur mengisi dana berkat.

Sopan di tangan, jernih di mata dan santun di kalbu, peranum labur jimat tercermat yang mengembang gebu.

Diurus tangan canggih amanah yang tulus berhemah sehingga pepohon rezeki sempat merimbun buah.

Tulus petugas setia serasi bakti pekerja ringani bahu pentadbir, suburi harta pesara, alir pencen sumber harta yang luhur sepanjang hayat tersimbah tuahnya ke yatim diri, ke badan sihat.

Dengan tekun berilmu, tindakan yang bersanubari, yakin dipasti taman labur terindah harum ini.

5 – 15, Februari, 2007
A. SAMAD SAID

Message
From The Chairman

Dear Shareholders

KWAP’s resolute performance, which directly benefits our civil service pensioners, will continue to be upheld through sound investment principles and responsible investment activities. Our prudent approach has clearly led to an exemplary investment track record that all our stakeholders can be proud of. In support of these outstanding results, we have also improved overall productivity in 2019, while providing better and more effective service to our pensioners.

Tan Sri Datuk Ahmad Badri Bin Mohd Zahir
Chairman

Highlights 2019

1

Investment Strategy

Under the Board’s oversight, the Management embarked on a high impact project in 2019 to enhance KWAP’s Investment Approach, focusing on key areas such as Total Fund Investment Objectives, Strategy and Risk Appetite.

2

Integrity & Governance

More anti-corruption measures are being established, improved and integrated into the existing internal control system of the organisation.

3

Engaging with our stakeholders

KWAP is also committed to supporting our core stakeholders, the pensioners, in other ways.

Message
From The Chief Executive Officer

Dear Shareholders

It gives me great pleasure to present this annual report on behalf of KWAP. This report will outline the pension fund’s overall performance in carrying out its investment mandate while also playing a critical role in servicing our valued civil service pensioners. This report also marks my first full year in the position of CEO, and I am pleased to note that I have overseen the achievement of strong returns, greater productivity and continued enhancement of the organisation’s resilience.

Syed Hamadah Bin Syed Othman
Chief Executive Officer

Highlights 2019

1

Investment Performance

Our fund registered a strong performance across all asset classes in 2019. For 2019, our target Strategic Asset Allocation comprised 44.0% Equities, 45.5% Fixed Income and 10.5% Alternative Investments.

2

Improving Service Performance

As KWAP builds on its investments and track records, we have also turned our attention to strive for operational excellence, better productivity and efficiency.

Geographical
Investment Exposure

Legends for asset classes

Equity
Fixed Income
Private Equity
Property

Geographical Investment
Exposure in

39

Countries
across all 7 continents

Stakeholder
Outreach

Tools and Stakeholder Management As At December 2019

Drive Operation Excellence

Drive Operation Excellence

Business Intelligence (BI) Tool, Electronic Document Management System (EDMS), Extract, Transform & Load (ETL) tool, Continuous process and system enhancement, KWAP Productivity Excellence (KPEx) and PG2 Data Enhancement.

Enhance Customer Experience

Enhance Customer Experience

Customer Relationship Management (CRM) tool, MyPesara Mobile Apps, Engagement with HR Ministries on pension services matters, and establishment of call center and counter services in Cyberjaya.

Pension Demographics As At 31 December 2019

709,794
Pension Recipients

PENSION DEMOGRAPHICS AS AT 31 DECEMBER 2019 male 51%
Male
PENSION DEMOGRAPHICS AS AT 31 DECEMBER 2019 female 49%
Female
PENSION DEMOGRAPHICS AS AT 31 DECEMBER 2019 male 51%
Male
PENSION DEMOGRAPHICS AS AT 31 DECEMBER 2019 female 49%
Female

26%
Derivative Recipients

Derivative Recipients & Pensioners

74%
Pensioners

Johor
67,070

Perak
75,479

Selangor
115,890

Customer Engagement Programmes

Customer Engagement Programmes

Types of programme in 2019

Document Management
Outreach Programs
Pre & Post Retirement

Year 2019
Highlights

  • Total Fund Size Total Fund Size

    RM147.48
    Billion
    Gross Investment Income Gross Investment Income

    RM6.07
    Billion
    Net Investment Income Net Investment Income

    RM6.67
    Billion
  • Gross Investment Income
    (RM Billion)

    6.40

    2015

    6.40

    2016

    9.00

    2017

    7.06

    2018

    6.07

    2019
  • Net Investment Income
    (RM Billion)

    4.40

    2015

    4.80

    2016

    8.80

    2017

    1.20

    2018

    6.67

    2019
  • Twrr Year To Date
    (%)

    5.40

    2015

    4.60

    2016

    9.10

    2017

    -1.30

    2018

    5.91

    2019
  • Rolling 5-Year Total Returns
    (%)

    6.67

    2015

    6.29

    2016

    6.46

    2017

    4.32

    2018

    4.69

    2019

    Stimulating
    Value for the Golden Generation

    Stimulating VALUE FOR THE GOLDEN GENERATION

    At KWAP, we believe that wealth, wellness and value go hand-in-hand. Our organisation and employees’ skills are aligned with best standards and practices so we stay abreast with the latest developments that can increase value for our stakeholders and, ultimately, our pensioners.

    Stakeholders' Wellbeing

    • Employers Workshop 4   Employers Workshop
      employers & participants
      Total participation of
      81 employers and
      184 participants
      engagement & enforcement
      A total of 105 engagement
      and enforcement
      visits to various ministries, state secretaries, local authorities, statutory bodies and agencies
    • 4  initiatives conducted throughout the month of Ramadhan under the Kasih KWAP series
      A total of 165 KWAP volunteers participated in Kasih KWAP
      Over 2,500 packs of Bubur Lambuk were distributed in 2 different locations

      Nurturing Our Employees

      • KWAP's total manpower of
        610 EMPLOYEES
        as at 31 December 2019
        Average years of service Average years of service
        4.54 years

        Average Age (Year)

        Average Age (Year) male
        34.73
        Male
        Average Age (Year) female
        34.12
        Female
      • Gender Distribution (%)

        Gender Distribution (%) male
        48.69%
        Male
        Gender Distribution (%) female
        51.31%
        Female
        Total
        297
        313

        Recruitment & Turnover

        Recruitment & Turnover Manpower
        84
        Manpower
        Recruitment & Turnover Attrition
        30
        Attrition

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