{"id":18764,"date":"2022-11-11T18:57:45","date_gmt":"2022-11-11T10:57:45","guid":{"rendered":"https:\/\/www.kwap.okie.my\/?post_type=media-centre&#038;p=18764"},"modified":"2024-07-05T14:18:59","modified_gmt":"2024-07-05T06:18:59","slug":"notice-on-improved-online-feedback-and-question","status":"publish","type":"media-centre","link":"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/","title":{"rendered":"Notice on Improved Online Feedback and Question"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18764\" class=\"elementor elementor-18764\" data-elementor-post-type=\"media-centre\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a8ca3e elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"9a8ca3e\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-091a150\" data-id=\"091a150\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b0bc1df elementor-widget elementor-widget-text-editor\" data-id=\"b0bc1df\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please be informed that Kumpulan Wang Persaraan (Diperbadankan) [KWAP], in collaboration with the Pension Division, Public Service Department (UPA), have improved the Feedback and Inquiry Form available on <em>JPA Pencen<\/em>&#8216;s online services or via the following link <a href=\"https:\/\/feedbacks.kwap.my\/\" target=\"_blank\" rel=\"noopener\">https:\/\/feedbacks.kwap.my\/<\/a>.<\/p><p>\u00a0<\/p><p>The self-service platform is now easier and more systematic and can even be accessed at any time with the following new features:<\/p><p><strong>1. A display of frequentily asked questions is provided for each service;<\/strong><\/p><p><strong>2. Online applications can now upload up to 20 supporting document attachments; and<\/strong><\/p><p><strong>3. The status of enquiries, complaints or applications can now be found online.<\/strong><\/p><p>\u00a0<\/p><p>This improvement aims to ease access for customers to get information related to retirement or submit any complaints, comments and documents according to the services provided.<\/p><p>\u00a0<\/p><p>Customers are encouraged to utilise the forms for a more efficient and improved service quality online for all inquiries or applications related to pension matters from 1 November 2022.<\/p><p>\u00a0<\/p><p>Thank you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":0,"template":"","categories":[28],"tags":[568],"media_centre":[160],"class_list":["post-18764","media-centre","type-media-centre","status-publish","hentry","category-announcements","tag-2022-en","media_centre-announcements"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Notice on Improved Online Feedback and Question - KWAP<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notice on Improved Online Feedback and Question - KWAP\" \/>\n<meta property=\"og:description\" content=\"Please be informed that Kumpulan Wang Persaraan (Diperbadankan) [KWAP], in collaboration with the Pension Division, Public Service Department (UPA), have improved the Feedback and Inquiry Form available on JPA Pencen&#8216;s online services or via the following link https:\/\/feedbacks.kwap.my\/. \u00a0 The self-service platform is now easier and more systematic and can even be accessed at any [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/\" \/>\n<meta property=\"og:site_name\" content=\"KWAP\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-05T06:18:59+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/\",\"name\":\"Notice on Improved Online Feedback and Question - KWAP\",\"isPartOf\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#website\"},\"datePublished\":\"2022-11-11T10:57:45+00:00\",\"dateModified\":\"2024-07-05T06:18:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.kwap.gov.my\/stg\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Media Centre\",\"item\":\"https:\/\/www.kwap.gov.my\/stg\/my\/media-centre\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Notice on Improved Online Feedback and Question\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#website\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/\",\"name\":\"KWAP\",\"description\":\"Malaysia&#039;s largest public services pension fund\",\"publisher\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.kwap.gov.my\/stg\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#organization\",\"name\":\"KWAP\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/wp-content\/uploads\/2021\/11\/logo.png\",\"contentUrl\":\"https:\/\/www.kwap.gov.my\/stg\/wp-content\/uploads\/2021\/11\/logo.png\",\"width\":300,\"height\":96,\"caption\":\"KWAP\"},\"image\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/kwapmalaysia\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Notice on Improved Online Feedback and Question - KWAP","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Notice on Improved Online Feedback and Question - KWAP","og_description":"Please be informed that Kumpulan Wang Persaraan (Diperbadankan) [KWAP], in collaboration with the Pension Division, Public Service Department (UPA), have improved the Feedback and Inquiry Form available on JPA Pencen&#8216;s online services or via the following link https:\/\/feedbacks.kwap.my\/. \u00a0 The self-service platform is now easier and more systematic and can even be accessed at any [&hellip;]","og_url":"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/","og_site_name":"KWAP","article_modified_time":"2024-07-05T06:18:59+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/","url":"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/","name":"Notice on Improved Online Feedback and Question - KWAP","isPartOf":{"@id":"https:\/\/www.kwap.gov.my\/stg\/#website"},"datePublished":"2022-11-11T10:57:45+00:00","dateModified":"2024-07-05T06:18:59+00:00","breadcrumb":{"@id":"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.kwap.gov.my\/stg\/media-centre\/notice-on-improved-online-feedback-and-question\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.kwap.gov.my\/stg\/en\/"},{"@type":"ListItem","position":2,"name":"Media Centre","item":"https:\/\/www.kwap.gov.my\/stg\/my\/media-centre\/"},{"@type":"ListItem","position":3,"name":"Notice on Improved Online Feedback and Question"}]},{"@type":"WebSite","@id":"https:\/\/www.kwap.gov.my\/stg\/#website","url":"https:\/\/www.kwap.gov.my\/stg\/","name":"KWAP","description":"Malaysia&#039;s largest public services pension fund","publisher":{"@id":"https:\/\/www.kwap.gov.my\/stg\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.kwap.gov.my\/stg\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.kwap.gov.my\/stg\/#organization","name":"KWAP","url":"https:\/\/www.kwap.gov.my\/stg\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.kwap.gov.my\/stg\/#\/schema\/logo\/image\/","url":"https:\/\/www.kwap.gov.my\/stg\/wp-content\/uploads\/2021\/11\/logo.png","contentUrl":"https:\/\/www.kwap.gov.my\/stg\/wp-content\/uploads\/2021\/11\/logo.png","width":300,"height":96,"caption":"KWAP"},"image":{"@id":"https:\/\/www.kwap.gov.my\/stg\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/kwapmalaysia\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/media-centre\/18764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/media-centre"}],"about":[{"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/types\/media-centre"}],"version-history":[{"count":0,"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/media-centre\/18764\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/media?parent=18764"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/categories?post=18764"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/tags?post=18764"},{"taxonomy":"media_centre","embeddable":true,"href":"https:\/\/www.kwap.gov.my\/stg\/wp-json\/wp\/v2\/media_centre?post=18764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}