{"id":13264,"date":"2025-05-28T15:48:04","date_gmt":"2025-05-28T07:48:04","guid":{"rendered":"https:\/\/www.kwap.okie.my\/?post_type=media-centre&#038;p=13264"},"modified":"2024-07-05T14:11:42","modified_gmt":"2024-07-05T06:11:42","slug":"soalan-lazim-untuk-covid-19","status":"publish","type":"media-centre","link":"https:\/\/www.kwap.gov.my\/stg\/media-centre\/soalan-lazim-untuk-covid-19\/","title":{"rendered":"Soalan Lazim untuk Covid-19"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13264\" class=\"elementor elementor-13264\" data-elementor-post-type=\"media-centre\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-97c1857 elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"97c1857\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ba7935a\" data-id=\"ba7935a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c0a192 elementor-widget elementor-widget-heading\" data-id=\"0c0a192\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">A. Jabatan Perkhidmatan Persaraan, KWAP<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8696e75 kwap-accordion elementor-widget elementor-widget-tp-accordion\" data-id=\"8696e75\" data-element_type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\n    id=\"accordion6a156b0827400\" data-accordion-id=\"accordion6a156b0827400\"\n    data-connection=\"\"\n    data-accordion-type=\"accordion\"\n    data-heightlight-text       role=\"tablist\" >\n\n            <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1411\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"1\" aria-controls=\"elementor-tab-content-1411\">\n                                \n                <span style=\"width:100%\">Apakah perkhidmatan-perkhidmatan KWAP masih beroperasi sepanjang tempoh Perintah Kawalan Pergerakan Bersyarat (PKPB) ini?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1411\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1411\">\n                <div class=\"plus-content-editor\" ><p>Semua perkhidmatan KWAP masih beroperasi dan berjalan seperti biasa tetapi dengan kekuatan kakitangan pada tahap minimum.<\/p><p>\u00a0<\/p><p>Kebanyakan operasi akan dijalankan dengan konsep berkerja dari rumah. Sehubungan dengan itu, mungkin akan terdapat kelewatan dari segi pengurusan dan pemprosesan.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1412\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"2\" aria-controls=\"elementor-tab-content-1412\">\n                                \n                <span style=\"width:100%\">Adakah Pusat Khidmat Pelanggan KWAP di Cyberjaya dan Pusat Panggilan Khidmat Pelanggan dibuka sepanjang tempoh PKPB?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1412\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1412\">\n                <div class=\"plus-content-editor\" ><p>Pusat Panggilan Khidmat Pelanggan KWAP telah dibuka semula pada 19 Mei 2020 dan akan terus beroperasi dengan separuh kapasiti kakitangan.<\/p><p>\u00a0<\/p><p>Pusat Khidmat Pelanggan KWAP di Cyberjaya juga telah dibuka pada 2 Jun 2020 dan akan terus beroperasi dengan separuh kapasiti kakitangan.<\/p><p>\u00a0<\/p><p>Untuk urusan yang tidak memerlukan interaksi semuka, orang ramai adalah dinasihatkan untuk menghantar e-mel kepada kami di <a href=\"mailto:mypesara@kwap.gov.my\">mypesara@kwap.gov.my<\/a>.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1413\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"3\" aria-controls=\"elementor-tab-content-1413\">\n                                \n                <span style=\"width:100%\">Bagaimanakah caranya untuk mendapatkan sebarang borang permohonan bagi urusan persaraan?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1413\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1413\">\n                <div class=\"plus-content-editor\" >Senarai borang dan borang-borang permohonan urusan\npersaraan boleh didapati dan dimuat turun di laman sesawang <a href=\"http:\/\/www.jpapencen.gov.my\/\">www.jpapencen.gov.my<\/a><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1414\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"4\" aria-controls=\"elementor-tab-content-1414\">\n                                \n                <span style=\"width:100%\">Adakah pencen bulanan akan tergendala akibat daripada PKPB?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1414\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1414\">\n                <div class=\"plus-content-editor\" ><p>Bayaran pencen bulanan akan dibayar mengikut tarikh yang telah ditetapkan.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1415\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"5\" aria-controls=\"elementor-tab-content-1415\">\n                                \n                <span style=\"width:100%\">Bagaimana sekiranya perlu membuat proses mengemaskini maklumat peribadi (alamat \/ no. telefon \/ emel)?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1415\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1415\">\n                <div class=\"plus-content-editor\" ><p>Sila muat turun aplikasi mudah alih MyPesara untuk mengemaskini maklumat peribadi (alamat \/ no. telefon \/ emel).<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1416\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"6\" aria-controls=\"elementor-tab-content-1416\">\n                                \n                <span style=\"width:100%\">Bagaimana untuk mendapatkan penyata pencen?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1416\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1416\">\n                <div class=\"plus-content-editor\" ><p>Sila layari pautan berikut untuk mendapatkan penyata pencen <a href=\"http:\/\/apps.jpapencen.gov.my\/penyatabayaran\">http:\/\/apps.jpapencen.gov.my\/penyatabayaran<\/a><\/p><p>\u00a0<\/p><p>Ia juga boleh didapati daripada aplikasi mudah alih MyPesara.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1417\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"7\" aria-controls=\"elementor-tab-content-1417\">\n                                \n                <span style=\"width:100%\">Bagaimana untuk membuat semakan status permohonan persaraan?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1417\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1417\">\n                <div class=\"plus-content-editor\" >Sila layari pautan berikut untuk semakan status permohonan persaraan: <a href=\"http:\/\/apps.jpapencen.gov.my\/semakanstatuspermohonan\">http:\/\/apps.jpapencen.gov.my\/semakanstatuspermohonan<\/a><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1418\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"8\" aria-controls=\"elementor-tab-content-1418\">\n                                \n                <span style=\"width:100%\">Apakah prosedur bagi penghantaran dokumen persaraan pilihan?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1418\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"8\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1418\">\n                <div class=\"plus-content-editor\" ><p>Sebarang permohonan Persaraan Pilihan yang kurang daripada tiga (3) bulan dari tarikh persaraan perlu mendapatkan kelulusan pengecualian lewat dari Pengarah Bahagian Pasca Perkhidmatan, JPA sebelum boleh dihantar ke KWAP.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1419\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"9\" aria-controls=\"elementor-tab-content-1419\">\n                                \n                <span style=\"width:100%\">Bagaimana dengan permohonan pembiayaan rawatan dialisis pesara?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1419\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"9\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1419\">\n                <div class=\"plus-content-editor\" ><p>Permohonan pembiayaan rawatan dialisis bagi Pesara Awam Persekutuan dan tanggungan yang layak perlu dibuat oleh panel dialisis berdaftar melalui medium Sistem e-Hemodialisis [menu Permohonan Surat Jaminan (GL)]. Surat kelulusan pembiayaan boleh dimuat turun oleh panel dialisis berdaftar melalui Sistem e-Hemodialisis. Semua dokumen fizikal permohonan tersebut masih perlu dikemukakan kepada pihak KWAP bagi tujuan rekod. Sebarang pertanyaan lanjut boleh dikemukakan melalui emel di <a href=\"mailto:medical.pesd@kwap.gov.my\">medical.pesd@kwap.gov.my<\/a><\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-14110\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"10\" aria-controls=\"elementor-tab-content-14110\">\n                                \n                <span style=\"width:100%\">Bilakah arahan ini mula berkuatkuasa?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-14110\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"10\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-14110\">\n                <div class=\"plus-content-editor\" ><p>Arahan ini berkuatkuasa serta merta sehingga ke satu tempoh yang akan diberitahu kelak.<\/p><\/div>\n            <\/div>\n                    <\/div>\n        \n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9bf476c elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"9bf476c\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-07fe43d\" data-id=\"07fe43d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-765c0dd elementor-widget elementor-widget-heading\" data-id=\"765c0dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">B. Jabatan Caruman, KWAP<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ef503f kwap-accordion elementor-widget elementor-widget-tp-accordion\" data-id=\"8ef503f\" data-element_type=\"widget\" data-widget_type=\"tp-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"theplus-accordion-wrapper elementor-accordion   \"\n    id=\"accordion6a156b083e97e\" data-accordion-id=\"accordion6a156b083e97e\"\n    data-connection=\"\"\n    data-accordion-type=\"accordion\"\n    data-heightlight-text       role=\"tablist\" >\n\n            <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1491\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"1\" aria-controls=\"elementor-tab-content-1491\">\n                                \n                <span style=\"width:100%\">Adakah pembayaran caruman KWAP sepanjang tempoh PKPB masih mengikut jadual?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1491\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1491\">\n                <div class=\"plus-content-editor\" ><p>Setakat ini, tiada perubahan dengan pembayaran caruman oleh majikan.<\/p><p>Oleh itu, caruman KWAP oleh majikan masih kekal seperti ketetapan berikut:<\/p><p><strong>a. Caruman majikan selaras dengan Seksyen 8, Akta Pencen PIhak Berkuasa Berkanun Dan Tempatan 1980 (Akta 239) <\/strong><\/p><p><strong>b. Caruman pegawai pinjaman selaras dengan Pekeliling Perkhidmatan Bilangan 12 Tahun 2008 (Dasar dan Prosedur Pelantikan Secara Peminjaman, Pertukaran Sementara dan Pertukaran Tetap) <\/strong><\/p><p><strong>c. Terimaan syer kerajaan mengikut akta Agensi masingmasing<\/strong><\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1492\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"2\" aria-controls=\"elementor-tab-content-1492\">\n                                \n                <span style=\"width:100%\">Adakah KWAP tetap memproses caruman majikan seperti biasa sepanjang tempoh PKPB?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1492\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1492\">\n                <div class=\"plus-content-editor\" ><p>Proses caruman majikan oleh KWAP masih berjalan seperti biasa.<\/p><p>\u00a0<\/p><p>Walau bagaimanapun, oleh kerana kakitangan KWAP kini menjalankan tugas dengan konsep bekerja dari rumah sepanjang tempoh PKPB ini, terdapat akses yang terhad kepada dokumendokumen tertentu dan juga sistem yang digunapakai. Ini 3 NO SOALAN JAWAPAN berkemungkinan akan menyebabkan sedikit kelewatan kepada proses tersebut.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1493\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"3\" aria-controls=\"elementor-tab-content-1493\">\n                                \n                <span style=\"width:100%\">Bagaimana bayaran caruman KWAP boleh dibuat?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1493\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1493\">\n                <div class=\"plus-content-editor\" ><p>Majikan boleh membuat bayaran kepada KWAP seperti biasa melalui cara pembayaran berikut:<\/p><p><strong>a. Pembayaran Secara Atas Talian (EFT\/TT\/RENTAS) <\/strong><\/p><p><strong>b. Cek <\/strong><\/p><p>Borang-borang caruman (CN3\/CN4 dan\/atau CN6) perlu dihantar melalui emel kepada <a href=\"mailto:eft.contribution@kwap.gov.my\">eft.contribution@kwap.gov.my<\/a> untuk membolehkan peresitan bayaran dibuat. Walau bagaimanapun, sepanjang tempoh PKPB, mungkin terdapat kelewatan terhadap akses dan pemprosesan borangborang caruman yang dihantar melalui pos .<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1494\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"4\" aria-controls=\"elementor-tab-content-1494\">\n                                \n                <span style=\"width:100%\">Bolehkah cek bayaran caruman dihantar melalui pos?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1494\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1494\">\n                <div class=\"plus-content-editor\" ><p>Ya, majikan boleh menghantar cek bayaran caruman melalui pos. Walau bagaimanapun, cek tersebut akan hanya diproses setiap dua (2) minggu sekali dan resit bayaran akan dikeluarkan selepas peresitan dibuat.<\/p><p>\u00a0<\/p><p>Oleh itu, kami menyarankan agar majikan mendepositkan cek terus ke akaun KWAP di kaunter bank RHB atau mesin deposit cek RHB bagi mengelakkan kelewatan.<\/p><p>\u00a0<\/p><p>Jika majikan ingin mendepositkan cek terus ke akaun KWAP, sila emel kepada <a href=\"mailto:eft.contribution@kwap.gov.my\">eft.contribution@kwap.gov.my<\/a> untuk mendapatkan butiran akaun KWAP.<\/p><p>\u00a0<\/p><p>Setelah cek didepositkan ke akaun KWAP, borang-borang caruman (CN3\/CN4 dan\/atau CN6) boleh dihantar melalui emel kepada <a href=\"mailto:eft.contribution@kwap.gov.my\">eft.contribution@kwap.gov.my<\/a><\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1495\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"5\" aria-controls=\"elementor-tab-content-1495\">\n                                \n                <span style=\"width:100%\">Adakah resit pembayaran akan dikeluarkan?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1495\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1495\">\n                <div class=\"plus-content-editor\" ><p>Ya, resit pembayaran akan dikeluarkan secara e-notification melalui emel seperti biasa.<\/p><p>\u00a0<\/p><p>Walau bagaimanapun, oleh kerana kakitangan KWAP kini menjalankan tugas dengan konsep bekerja dari rumah sepanjang tempoh PKPB ini, terdapat akses yang terhad kepada dokumendokumen tertentu dan juga sistem yang digunapakai. Ini berkemungkinan akan menyebabkan sedikit kelewatan kepada proses tersebut.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1496\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"6\" aria-controls=\"elementor-tab-content-1496\">\n                                \n                <span style=\"width:100%\">Apakah perkhidmatan yang ditangguhkan oleh KWAP sepanjang tempoh PKPB ini?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1496\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1496\">\n                <div class=\"plus-content-editor\" >Perkhidmatan-perkhidmatan yang ditangguhkan buat\nsementara waktu sepanjang tempoh PKPB adalah seperti\nberikut:\n\n<strong>1. Pendaftaran ahli yang dihantar melalui pos<\/strong>\n\n<strong>2. Tuntutan Bayaran Balik Majikan<\/strong>\n\n<strong>3. Tuntutan Balik Syer Kerajaan KWSP (Individu)<\/strong>\nKesemua perkhidmatan yang ditangguhkan akan beroperasi\nsemula sebaik sahaja PKPB berakhir.\n<span style=\"text-decoration: underline;\"><strong>Note: <\/strong><\/span>\n\nPerkhidmatan berikut masih berjalan seperti biasa:\n\n<strong>1. Peresitan bagi bayaran melalui EFT\/TT\/RENTAS dan <em>Cheque Deposit Machine<\/em> (CDM)<\/strong>\n\n<strong>2. Pendaftaran ahli melalui Portal ICMS <a href=\"https:\/\/www.icms.kwap.my\">https:\/\/www.icms.kwap.my<\/a><\/strong>\n\nManakala akan berlaku kelewatan bagi proses berikut\nsepanjang tempoh PKPB kerana kakitangan kami akan\nmemprosesnya setiap dua (2) minggu sekali:\n\n<strong>1. Peresitan bagi bayaran caruman melalui cek yang\ndihantar secara pos<\/strong><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1497\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"7\" aria-controls=\"elementor-tab-content-1497\">\n                                \n                <span style=\"width:100%\">Bagaimana cara untuk majikan bertukar daripada penggunaan cek kepada EFT\/TT atau RENTAS?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1497\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1497\">\n                <div class=\"plus-content-editor\" ><p>Majikan boleh memaklumkan kepada KWAP untuk menggunakan EFT\/TT atau RENTAS melalui emel kepada <a href=\"mailto:eft.contribution@kwap.gov.my\">eft.contribution@kwap.gov.my<\/a> untuk mendapatkan butiran akaun KWAP.<\/p><\/div>\n            <\/div>\n                    <\/div>\n                <div class=\"theplus-accordion-item\"  role=\"tab\">\n            <div id=\"elementor-tab-title-1498\" class=\"elementor-tab-title plus-accordion-header 0 text-left \" data-tab=\"8\" aria-controls=\"elementor-tab-content-1498\">\n                                \n                <span style=\"width:100%\">8. Bagaimanakah cara untuk majikan menggunakan Portal Caruman?<\/span>                <span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\"><span class=\"elementor-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"icon icon-plus\"><\/i><\/span><span class=\"elementor-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"icon icon-minus\"><\/i><\/span><\/span>            <\/div>\n\n                        <div id=\"elementor-tab-content-1498\" class=\"elementor-tab-content elementor-clearfix plus-accordion-content 0 \" data-tab=\"8\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-1498\">\n                <div class=\"plus-content-editor\" ><p>Borang Pendaftaran Portal Caruman boleh dimuat turun melalui laman web rasmi KWAP di <a href=\"https:\/\/www.kwap.gov.my\/stg\/\">kwap.gov.my<\/a>.<\/p><p>Sila lengkapkan borang tersebut dan emelkan kepada <a href=\"mailto:enquiry.contribution@kwap.gov.my\">enquiry.contribution@kwap.gov.my<\/a> untuk tindakan selanjutnya.<\/p><p>Setelah ID pengguna majikan diaktifkan, majikan boleh mula menggunakan Portal Caruman untuk:<\/p><p><strong>1. Pendaftaran Ahli <\/strong><\/p><p><strong>2. Menghantar data caruman<\/strong><\/p><\/div>\n            <\/div>\n                    <\/div>\n        \n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61267f1 elementor-widget elementor-widget-text-editor\" data-id=\"61267f1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<em>Nota: Status dikemaskini setakat 2 Jun 2020<\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"parent":0,"template":"","categories":[152],"tags":[564],"media_centre":[158],"class_list":["post-13264","media-centre","type-media-centre","status-publish","hentry","category-pengumuman","tag-564","media_centre-pengumuman"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Soalan Lazim untuk Covid-19 - KWAP<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Soalan Lazim untuk Covid-19 - KWAP\" \/>\n<meta property=\"og:description\" content=\"A. Jabatan Perkhidmatan Persaraan, KWAP Apakah perkhidmatan-perkhidmatan KWAP masih beroperasi sepanjang tempoh Perintah Kawalan Pergerakan Bersyarat (PKPB) ini? Semua perkhidmatan KWAP masih beroperasi dan berjalan seperti biasa tetapi dengan kekuatan kakitangan pada tahap minimum. \u00a0 Kebanyakan operasi akan dijalankan dengan konsep berkerja dari rumah. Sehubungan dengan itu, mungkin akan terdapat kelewatan dari segi pengurusan dan [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/soalan-lazim-untuk-covid-19\/\" \/>\n<meta property=\"og:site_name\" content=\"KWAP\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/soalan-lazim-untuk-covid-19\/\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/soalan-lazim-untuk-covid-19\/\",\"name\":\"Soalan Lazim untuk Covid-19 - KWAP\",\"isPartOf\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#website\"},\"datePublished\":\"2025-05-28T07:48:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/soalan-lazim-untuk-covid-19\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/soalan-lazim-untuk-covid-19\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/media-centre\/soalan-lazim-untuk-covid-19\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.kwap.gov.my\/stg\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Media Centre\",\"item\":\"https:\/\/www.kwap.gov.my\/stg\/my\/media-centre\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Soalan Lazim untuk Covid-19\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#website\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/\",\"name\":\"KWAP\",\"description\":\"Malaysia&#039;s largest public services pension fund\",\"publisher\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.kwap.gov.my\/stg\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#organization\",\"name\":\"KWAP\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.kwap.gov.my\/stg\/wp-content\/uploads\/2021\/11\/logo.png\",\"contentUrl\":\"https:\/\/www.kwap.gov.my\/stg\/wp-content\/uploads\/2021\/11\/logo.png\",\"width\":300,\"height\":96,\"caption\":\"KWAP\"},\"image\":{\"@id\":\"https:\/\/www.kwap.gov.my\/stg\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/kwapmalaysia\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Soalan Lazim untuk Covid-19 - KWAP","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Soalan Lazim untuk Covid-19 - KWAP","og_description":"A. 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