​​​​​About ​R​​etirement 


In line with the Government Transformation Programme, KWAP has been given the responsibility to manage Public Service Department's role in managing and​​ processing pension benefits for government servants. This initiative is expected to benefit the pensioners in terms of providing them with better service as well as improved efficiency in the process pension payment.

List of services offered:

  • ​Managing the calculation of the period of service and retirement benefits
  • Processing pension benefits which consist of gratuity, cash award in lieu of leave, monthly pension, funeral arrangement expenses, reimbursement of medicine and medical devices and other payments
  • ​​Processing pension adjustment
  • Processing deduction - to collect government debt or court order
  • To process refund to government Agency or an individual
  • To process termination / suspension of pension payments
  • Managing pensioners' files 

For further enquiries, kindly contact our Pension Services’ Customer Service at:

Call Centre​​​​​​​ ​: +​603 – 8887 8777
Email : ​mypesara​​@kwap.gov.my​
​Address​ ​: Kumpulan Wang Persaraan (Diperbadankan)
Level 2, Skytech Tower 2, MKN Embassy Techzone​, Jalan Teknokrat 2, Cyber 4,
63000 Cyberjaya, Selangor Darul Ehsan
​Coordinate : ​Pension Services Department​