​​​​​About ​R​​etirement 

In line with the Government Transformation Programme, KWAP has been given the responsibility to take over the Public Service Department role in managing and processing retirement benefits for the government servants. This initiative is expected to benefit the pensioners in terms of providing them with a better service as well as improve efficiency in the pension payment process.

List of services offered:

  • ​Manage calculating the period of service and retirement benefits:
  • Retirement benefits processing which consist gratuity, cash award in lieu of leave, monthly pension, funeral arragement expenses, reimbursement of medicine and medical devices and other payments
  • ​​Processing of pension adjustment
  • Processing of deduction - to collect government debt or court order
  • To process a refund to government Agency or an individual
  • To process termination / suspension of pension payments
  • Managing pensioners' files 

For further enquiries, kindly contact our Pension Services’ Customer Service at:

Call Centre​​​​​​​ ​: +​603 – 8887 8777
Email : ​mypesara​​@kwap.gov.my​
​Address​ ​: Kumpulan Wang Persaraan (Diperbadankan)
Level 2, Skytech Tower 2, MKN Embassy Techzone​, Jalan Teknokrat 2, Cyber 4,
63000 Cyberjaya, Selangor Darul Ehsan
​Coordinate : ​Pension Services Department​