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English > Risk Management > Pages > BusinessContinuityManagement.aspx
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You
are here:
 Risk Management > Business Continuity Management
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"KWAP achieved net ROI and TWRR of
7.34% and 8.88%
respectively in 2010"
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Business Continuity Management
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Business Continuity Management is an holistic management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response that safeguards the interests of its key stakeholders, reputation, brand and value creating activities.
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As such, KWAP has developed a BCM Framework and kick
start its implementation enterprise-wide. One of the key action is
engaging independent and reliable “Disaster Recovery Centre (DRC)” that
provides necessary infrastructure for business resumption activities.
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(Click on the image to view enlarge
image)
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| Incident Management Plan (IMP) |
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- A documented framework that enables KWAP to manage crisis regardless of cause.
- Defines how the strategic issues of a crisis affecting KWAP would be addressed and managed.
- Support role of Incident Management Team (IMT).
- Facilitate compliance with regulatory and statutory requirements.
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| Incident Communication Plan (ICP)
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- Manage communication. stakeholders and media
- Support role of Incident Management Team (IMT).
- Demonstration of preparedness for continuity management to media, markets, stakeholders & regulators.
- Facilitate compliance with statutory and regulatory requirements.
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| Disaster Recovery Plan (DRP) |
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- Operational Procedures for IT team.
- Facilitate restoration of critical ICT systems.
- Monitor and maintain ICT systems.
- Provide technical supports for business operations.
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| Business Continuity Plan(BCP) |
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- Documented framework and process for resumption of critical functions.
- Provide activity response plans at departmental level.
- Prioritised resumption of critical functions.
- Support the operational team at departmental level.
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| Test, Maintain and Review |
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| Test |
- Gauge effectiveness of plans.
- Type of test includes desk check, walk through, simulation, activity testing, application test, full swing test.
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| Maintain |
- Ensure the effectiveness of KWAP’s BCM capabilities despite changes to internal business processes and external influences.
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| Review |
- Assess competency / capability of existing BCM verification against predefined standards and criteria.
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| Awareness & Training
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| Assessing level of BCM awareness and training |
- Assessing current and desired level of BCM awareness.
- Defines the target areas as well as the most effective management of the awareness campaign.
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| Embed BCM within KWAP’s culture |
- Training for specific BCM related skills.
- Education for general BCM knowledge
- Awareness for specific knowledge on BCM issues.
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| Monitoring cultural change |
- Maintain the quality and effectiveness of BCM campaign.
- Ensure required level of BCM awareness is achieved.
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